IT’S A HARD-KNOCK LIFE, SO OUR TERMS ARE SIMPLE:
Buy a thing, we deliver it.
PRODUCT *BLOWS* ON ARRIVAL:
Get a refund.
Term *BLOWS* used in above instance in technical manner to be defined herein and in all subsequent communications between buyer (you) and seller (us) as “this shirt sucks”, or “this hat fits like shit”, or even “I thought I wanted this coffee cup when I bought it, but now I realize what I really wanted all along was an actual cup of coffee, and now I can’t afford one because I bought this empty coffee cup.”